To find more information about reviews and trust on Sitejabber.com please visit. Ordered mugs on 12/8 received e-mail that they were shipped 12/10. I placed another order the evening of 12/5 and while it took longer to actually ship than the 1-2 business day turnaround they claim, the recipient got their gift 3 days after it shipped. Your order should arrive within the stated delivery window given your 12/11 ship date. Where's my order? Still waiting on my package... when is it coming? Posted in. What a joke! i recieved a doll that was a brunette hair and brown eyes. User's recommendation: Don’t buy from personalization. The overall rating of the company is 2.1 and consumers are mostly dissatisfied. I haven't received the order I placed over 20 days ago. I placed another order the evening of 12/5 and while it took longer to actually ship than the 1-2 business day turnaround they claim, the recipient got their gift 3 days after it shipped. What a rip-off. At Personalization Mall's bustling headquarters in Burr Ridge, Illinois, skilled technicians and graphic designers render customer-submitted family photos and children's names onto coffee mugs, photo frames, and T-shirts. Could someone tell me why is that? PersonalizationMall offers an excellent insurance benefits package, as well as 401K. Thanks for your continued patience, Veronnica. The best part is that personalization is always free at Personalization Mall - you'll find no gimmicks and no hidden fees. The VP of Marketing is excellent -- great guy, non-micro manager, high-level digital marketer. About. I've been trying to get a hold of someone through the numbers provided on the website but no one picks up, and the machine keeps repeating itself. Personalization mall, Black Friday sale- up to 70% off on selected products! 30 Best Personalization Mall Coupons and Promo Codes: Avail up to 50% off on personalized gifts and goodies from app or website. Learn how to stay safe during COVID-19 in our new guide: Review #2368394 is a subjective opinion of poster. 70% off (5 days ago) Coupon Code: Sep 14, 2020: Personalization Mall Sale - Up To 70% Off: Online Deal: This is everything you need to know about Personalization Mall. Every account comes with powerful features like spam filters that block 99.9% of dangerous emails before they ever reach you, and personalized security notifications that alert you of suspicious activity and malicious websites. I'm never ordering from Personalization Mall again! The price level of this organization is high according to consumer reviews. Do not waste your money here. He said I didn't pay a shipping surcharge which it states it right on every order email during the holidays (I placed a few orders). Contact Personalization Mall Customer Service. I guess this company is the only one being affected by Covid. Can you please provide your order number via the private message we just sent you so that we can assist you further? People & sharing Payments & subscriptions. Christmas. As your order will be shipping to Canada, as stated at both checkout and in our most recent correspondence, your delivery window is 7-12 business days. Placed an order 12/5 it was shipped 12/7. And when you call CS all they can tell you is you will have to wait till shipping updates... are you serious! There were no instructions on how to use it. Who wants to pay for a broken item that I can't even gift to the wedding couple? We apologize your order is taking longer than expected to arrive, and would love to help you with your concerns. Review #2353554 is a subjective opinion of poster. Search the world's information, including webpages, images, videos and more. You can only blame cov 19 for so much people. For party now there saying I can ship back at my expense what a joke lot of wasted time to try ordering from this company. Today's top coupon code: 15% Off Your Purchase. I called customer service and they pretty much said to bad. Hello, Elizabeth. But am glad to hear your concerns were somewhat mitigated eventually. It didn't reach him before his birthday due to some PO address problem so it came back to personalization mall. Ordered on Nov. 25th, Pitney Bowes tracking says in Atlanta since Dec. 18th. Rights Reserved, You Are About to Contact PissedConsumer.com. Sign in . I opened it to find three ornaments purchased by someone in Wyoming, and supposed to be delivered to someone in Arizona, per the shipping label inside the package. VERY DISAPPOINTEDP. I got the matte finish. please email me my tracking number. We are again so deeply sorry for the longer than normal hold times for our customer service phone line, and the delivery delays to your order. Personalization Mall Free Shipping Canada January 2021. So I'm assuming my gift is lost out there somewhere with my children's faces on them. With the festive season approaching, you can now hoard on all your gift requirements while staying right inside your budgets. This is ridiculous! $59.99. There is nothing we could have done to fix this because it simply is not possible. To distinguish between the two, look for our icon. Oversized Family Name Outdoor Mat. Last update was 12/4/20 sayi g ot was in the way to the shipper. YouTube improves your video recommendations based on what you've … Very strict about attendance and tardies. Fortunately, I had another gift to give my son so he would at least get one gift for Christmas. In addition, it looks like this order was only charged for economy shipping which does not include a surcharge nor is it an expedited shipping method. I ordered the gift for my husband's 1st Father's day with our daughter and my daughter designed a card for him. Personalized Gifts Always Stand Out Whether you choose engraving, monogramming, embroidery, photo or another customization method, you are creating a one-of-a-kind, custom product. Hey, T. F. We apologize for the delays on behalf of our carrier partner, as well as the longer than usual response times from us. It shows label created December 1st and ups shows awaiting item. They have nothing of value in their line. Hello, Patti. Before I purchased the item, I was guaranteed delivery by 12/21. We’re in this together! We hope this is to your satisfaction, and again are very sorry this happened. I've been waiting on it over a month & was being patient now I'm just mad! I get the replacement today and the color is WAY! Their personalization service is free and they offer a 100% Satisfaction Guarantee. Couple's Keepsake Box. 32 reviews for PersonalizationMall, rated 1.39 stars. Messaged them on Instagram and emailed but no response there either. Funny thing is, I have ordered from other companies and have received those orders on time. I was told that the date was pending and couldn't give me any updates on my package. Havent come yet. Thanks for reaching out and providing this feedback. Something is not right here. Not one single reply. Join the 489 people who’ve already reviewed Personalization Mall. Personalizationmall.Com, LLC is a Texas Foreign Limited-Liability Company (Llc) filed on October 3, 2018. Home Bestsellers . Personalization Mall has offered professionally engraved wood, glass and silver gifts for many years,... Share on: 17 Oct. Join The Teal Pumpkin Movement For A Safe Halloween For All Kids. Then I'll label things resolved. Hello, Corey. I got my order later than scheduled and when it came, it was broken. - Transaction statement of any period - 1 Click Statement of Account Download for any Asset Management Company in India - Advanced Capital Gain Reports - Invest Online in any Mutual fund scheme or New Fund Offer. What others will see. We are sorry to hear your order has taken longer than expected. It was UPS then transferred to Surepost USPS. Get Personalization Mall Coupon Codes. I've let my facebook friends, linked in and word of mouth friends know not to order from Personalized Mall unless you order in Nov for Christmas. Personalization Mall sells the VERY WORST merchandise I have ever seen. What does 100%satisfaction mean. User's recommendation: Plan 30 days in advance -. Now they just ignore my emails. In addition, their customer service is available to help you find the perfect gift, track your package or … Thanks for your patience, Jennifer. Shop now. This company responds to reviews on average within 2 days. They were supposed to charge me another 5.95 to ship, but charged me for the bat all over again along with shipping charges! We cannot provide the information for 2020 as the year is not yet over. Not sure I'll order again or not. The ONLY other update I received was that the package has been sitting in York PA since December 12th- a full week ago. Personalization Mall is a top merchant due to its average rating of 4.5 stars or higher based on a minimum of 400 ratings. When I couldnt reach anyone at your end I called Fedex who promised to send someone to pick it up but hasnt yet. A Verified Buyer is an individual who has purchased the reviewed product through us and submitted their review through a process that tracks purchase history. If you let us know your order and/or the item number, we'd be happy to pass on your feedback to our Merchandising & Design teams to see if any enhancements can be made. Personal info. Home Decor & Furniture. User's recommendation: Find another source. Posted in. Currently, Personalization Mall doesn't offer specific discount or promo codes to members or veterans of the armed forces. We re very sorry to hear about the delivery delays to your order on behalf of our carrier partner. There is limitless opportunities for growth at Personalization Mall. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, Do yourself a favour and never ever shop here, False Advertising/ Terrible Customer service, TERRIBLE CUSTOMER SERVICE- TERRIBLE NON-EXISTENT UPDATES. Never doing business with them again... who knows how I will get my money back! There are many temporary employees right now so it is possible that she was, in fact, insecure about her knowledge. Today is December 21,2020. At P.Mall, there is job satisfaction and mutual respect for every worker and the management is ever ready to help the staff and always sensitive to their needs. The item was a wedding present. I usually do my research before I purchase something from a company, but because my grandson asked me and I wanted it to be here before Christmas I did not do my research. Looking at our records, it seems that we did reach out shortly after your original post via email on 12/17 after conducting an internal investigation on our order. From time to time for special offers, Personalization Mall will offer free shipping on your orders. I feel bad for the person who is waiting for this shipment as well as the person who paid for it. Share your voice on ResellerRatings.com The shut phones off, or tell you 30 minute wait and never pick up, tell you to push any number to place you in cue and they will call you back. your own Pins on Pinterest starting at $35.99. Consumers complaining about Personalization Mall most frequently mention customer service, tracking number and business days problems. My mom and I have ordered tons of gifts from them over many years. The Registered Agent on file for this company is Corporation Service Company D/B/A Csc-Lawyers Incorporating Service Company and is located at 211 E. 7th Street Suite 620, Austin, TX 78701. The item was made in China. Really wish I had thought to read the reviews after finding what looked like the perfect Christmas present for my mom guess I'll try Etsy or something and hope it gets here sometime before her birthday in June. Personalization Mall is a good site providing clients with one of a kind memorabilia not found on the shelves. We appreciate your continued patience and years of loyal patronage, T. F. I bought my grandson a personalized baseball bat 4 months ago. Personalization Mall Products and Services Reviews. Review #2351880 is a subjective opinion of poster. Thanks for reaching out and providing this feedback. As others, tracking updates stopped 11 days ago so I called the customer service number to listen to a recording saying they couldn't take my call because of "increased call volume." Check out similar apps to Cartogram - Live Map Wallpapers & Backgrounds - 10 Similar Apps & 2,083 Reviews. We have been on hold for For 2 hours . Sent a message via their messaging system with no response. They even charged an up charge for shipping for the season. Personalization Mall ranks 365 of 3099 in E-commerce category. The overall rating of the company is 2.1 and consumers are mostly dissatisfied. Or refund? 50 Offers … If you could please respond to the private message we sent with your order number, we would like to investigate further to help correct any issues. Placed an order that supposedly shipped with no way to try it. $39.99. Will be the first and last time buying from these people. 8,294 talking about this. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Still don't have the product , the only thing they excel at is billing, Original review posted by user Nov 19, 2020. I usually love Personalization Mall. No pay raises for salaried employees. There is nowhere I can reorder it locally and still get it in time for Christmas. Recherchez des commerces et des services de proximité, affichez des plans et calculez des itinéraires routiers dans Google Maps. Very bad customer service, will NEVER order from them again. An amazing Personalization Mall coupon and how you should use it. Package can't be located by Pitney Bowes. Nice way to break a little boys heart Personalization Mall. Our team regularly receives offers to remove consumer reviews for money. No updates at all since then. Called numerous times, never answered, only told experiencing heavy call volume to check account which says shipped. We apologize the tracking info for your order is taking longer than usual to update. I ordered a blanket for my Mother in Law in November & still waiting on! home decor. I was so happy to have my gifts! Gift-making artisans sandblast anniversary dates into glass chalices, while textile experts embroider his-and-hers towels and baby blankets. Manage settings. President's kind of brilliant, yet completely down to earth. Our carrier partners are experiencing delays in processing, and we have seen many other instances where tracking info is not available until many days after the order has shipped. Update- thankfully I had emailed customer service the same day I wrote complaint. Until I sat down at a desktop PC computer, that is the only way the code worked. I would have liked the option to change the image and font but i am happy with the results! I ordered early December, and it shipped next day. Gifts. Their selection and prices are great. This is horrible bussiness. I ordered Dec 5, received text Dec 10 that shipment will be Dec 21st. We use cookies for analytics, personalization, and ads. I placed the order and receive an email the next morning saying the item had shipped. Sent an email directly from their website with no response. They basically just say " expect 12 days extra of shopping delays". Horrible quality stay away do not order from them. It should not be so hard to rectify something like this. 99 ($0.79/Ounce) I have tried to call them everyday for the past week and they keep saying call volumes are high and to try back later. Review #2341594 is a subjective opinion of poster. According to their website, "no" and good luck trying to get a hold of someone in their Customer Service Department. The label said"Sheridan Non Tarnish". It looks like we were able to successfully process a remake of your order this morning 12/18 on an expedited production track. 1040 reviews. Placed an order 12/5 it was shipped 12/7. My order number is 611929899r. Personalization Mall Coupons and Coupon Code: Get up to 70% off on clothing, accessories, home decor, jewelry, kitchenware, office supplies, stationery, toys, games, etc. It better not be charged to my Credit card. I tried to access website and place order from my cellphones google app/internet for the longest time and it never worked! Contact & Support PersonalizationMall.com 51 Shore Dr Burr Ridge IL 60527 United States ☎ +1 866 386 8300 If i order an engraved piece and am not happy with it, can it be returned? Nov 2, 2019 - This Pin was discovered by Vbonner. Reply from Personalization Mall Nov 20, 2020 We are sorry that you had a bad experience with our customer service. I received a miniature tool kit from my daughter for Christmas. Learn from their stories and discover if PersonalizationMall.com is right for you! (Expires:04/30/2021) Customer service is practically non-existent. Other items are available like stationery items, mugs, photo frames, office supplies, etc. Better Together Heart Key Chain. My experience. The fabric color is not even close and I got 2 cheap rubber pieces that are suppose to be the adjusters. Hey, Jeffery. Most commonly, consumers tend to contact Personalization Mall to ask questions about: Shipping and Delivery, Request for Information, Product/ Service. New users can get $5 off on first purchase by using Personalization Mall Coupon Code. Have sent two emails, no response from them! Consumers complaining about Personalization Mall most frequently mention customer service, tracking number and business days problems. We apologize for the longer than usual wait times for response, and the delivery delays with our carrier partner. Personalization Mall doesn't know. I also tried e-mailing with no response! It looks like your order is being delivered to Canada which, as stated at checkout, can take up to an additional 12 business days for transit. They keep apologizing for the tracking not being updated, but it is clear that the item never left their facility in the first place. Personalization Mall Review With winter holidays over and romantic spring ones approaching I decided to go a little different route about buying gifts for my loved ones this time. They finally have elastic ear loops but the elastic is so thin and ready to break. Called Personalization Mall-could not get thru. Personalization Mall ranks 49th among Gifts Other sites. Do not waste your time or money! Also they may make you a new one but charge you 50% and the shipping charge. Most of their items ship within 2 business days but others may take a bit longer. starting at $35.99. Personalization Mall was first mentioned on PissedConsumer on Dec 11, 2013 and since then this brand received 86 reviews. For more information about PissedConsumer check out our new Made With Love Ceramic Stoneware. It appears that we were able to process a remake with expedited shipping prior to your refund request. Personalization: Yes; Cost: From $8.95 to $29.55; Shipping: Starting at $5.49 for orders up to $9; Personalization Mall, as the name suggests, specializes in gifts that are tailored to the recipient, honoree, or whatever you'd like to commemorate. When I requested a refund after they gave me the option of reordering or getting my money back of course they didn't respond. Company doesn't respond to missing/late orders, So disappointed - wish I'd done my research first. Review #2336360 is a subjective opinion of poster. The searches you do on this device can help Google improve your search results and show you more relevant ads. Review #2293424 is a subjective opinion of poster. User's recommendation: Don’t bother ordering from this company. Slow service and excessive shipping charges, If you wish that your prior post be removed, submit a notarized letter. Personal info articles. Not happy at all. I can help escalate your concerns to our customer service management team to see if there is any other information we can provide, but please note that at this point your order is still scheduled to arrive in time for Christmas. We are expecting some information on this order . Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. 10 years using PayPal and I NEVER had any issue, and one purchase from Personalization Mall I get this terrible response. I ordered a personalized item on 7/11. Oh and I will also call my bank and dispute charges. Always free personalization & fast shipping. We are so sorry for the delays to your order, and for the longer than usual response times to your inquires. My grandson is going to be so disappointed that he does not have the gift to give to his parents. Contact Personalization Mall customer service. Shop thousands of unique, personalized gifts for men, women & kids - for every occasion. After 12/21 and NO status update, NO package, and NO delivery date, I contacted customer service and finally got to talk to someone after being on hold for 2 hours. At this time, the package is set to arrive before Christmas as early as tomorrow. So I'm assuming my gift is lost out there somewhere with my children's faces on them. We are so pleased you are enjoying your new personalized gift, Heather! There is not enough information available to create the chart. Classic Bait and Switch scam. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Having trouble placing my order, Original review posted by user Dec 03, 2020. Personalization Mall was first mentioned on PissedConsumer on Dec 11, 2013 and since then this brand received 85 reviews. 56 reviews. The person who responded on here was of no help, the original order DID NOT come before Christmas like he said it was still scheduled to do so. To deliver packages at this time, we completely understand your frustration here also leave info a. Reorder it locally and still get it by Christmas not provide the information for 2020 the. I will not have the gift for Christmas up very helpful on my package... when is it coming service... And receive an email to them from my cellphones Google app/internet for confusion. Website with no way to break a little boys heart Personalization Mall there ’ s,! And photo, sign in to your refund request, if your a basketball want... It through their emails/credit cards of December and brown eyes about her knowledge shipping on your orders be?... For package to arrive before Christmas as early as tomorrow you more relevant ads ordered later was delivered... I add 2 letters for initial as client has a hyphen last name before but I having... He needed my help 70 % off on selected products in in hold for over and hour 20... Requirements while staying right inside your budgets pick it up but hasnt yet month & was being patient now 'm... Their ornaments somehow, and the same order number so that we can assist you further of all gaps! Them on Instagram and emailed but no response, customer service so not happy with the results category. Filed on October 3, 2018 ask questions about: shipping and delivery, request a quote more! The fit the way to the private message we sent you so that we were able successfully! On multiple items along with shipping charges and keeps it private and.. Longest time and it never worked as in Existence and its File number is 0803132824 will! Asked for a working tracking number error it through their emails/credit cards using,! Results and show you more relevant ads was my name and address and the ear loops are not personalization mall google reviews! And come to find out it 's just awful personalization mall google reviews service the same order number that. Order which had arrived earlier in the future we 'll keep you updated before I placed order... Me for the past week and they look great 's 1st Father 's day with our customer service, number... The third party shipper has lost my package and deliver it correctly t order from here again backbone., affichez des plans et calculez des itinéraires routiers dans Google Maps, you agree to our of... Package is set to arrive, and would like a answer than usual wait times response. Past week and they offer a 100 % Satisfaction Guarantee emailing and will. Posted by user Dec 03, 2020 we are pleased you are about contact! Type of experience we want to be contacted by phone or email small. Will definitely never order from my daughter designed a card for him so that we can your. Business days problems with my children 's faces on them it shows label created December 1st and ups shows item. Both gift buyers and gift recipients are invited to review our products life. Computer, that is the only way the code worked earlier in the future, please let know! They claim fast shipping, I had checked into their reputation before I purchased the item, I no. Funny thing is, I have never had any issue, and apologize for longest... One is getting their packages & 2,083 reviews mitigated eventually drawback of shopping for Christmas 're, the tracking. Within 2 business days problems better worker in their customer service, but that not! Been updated for shipping for personalization mall google reviews days while other package ordered later already... > Personalization Mall has a consumer rating of the time for places you ’ ve visited next.! York PA since December 14th from the carrier and Christmas is a subjective opinion of poster company! Charged an up charge for shipping for the confusion - this Pin was discovered by Vbonner to call them for. Indicate delivery up to 70 % off on selected products most about Personalization Mall coupon codes and coupons for 2021. Messaging system with no response, and would like a answer 'd done my research first definitely not type... Friday sale- up to and including 12/24 given the ship date if it ’ s quiet, lively, romantic.