alexa light device is unresponsive

Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. As of yesterday, 1/2/2016, it just stopped working. So, I also hit the issue where a device shows online in ST but Alexa thinks it’s offline. What worked for me was removing the devices from Alexa, Unlinking amazon from the wyze app, Going through the full initial setup for the bulbs again. Your wireless connection â¦ ST Shows plug as online I’m wondering if the recent Firmware update had anything to do with it. I am emulating a real device via API. What do I do if Alexa fails to discover my devices? I have 3 Iris plugs…all 3 work via Smartthings, but only 1 works with Alexa. Check if there are any Internet connection problems. Kind of hard to go “fiddle around” with Smartthing hub and devices when it appears to be working great! Alexa says it’s unresponsive. 2. Try to reboot the smart device and re-discover the device on Alexa. My internet connection is fine and lights turn off and on via Lutron App, however does not work with Alexa â¦ Have done the “disable”on Alexa, but doesn’t fix it. Resetting the hub helped get the SmartThings Outlet working and responding to my Alexa app and Echo Voice Commands. Philips Hue White Ambiance bulbs connected directly to ST hub. Alexa skill is unresponsive. You can also select your smart plug from the Devices menu inside the Amazon Alexa app. The power button is present on the top of the Alexa. When the message comes up you can not see the current state of the device. Getting the “debug handlePostV3” from Alexa in the logs. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. The Alexa system will attempt to find any available smart home devices and prompt you through setting them up. da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:39 PM: error Outlet is offline Press and hold the button on the plug. Alexa just stays- "lights are not responding.. check your internet connect.." Alexa can control the Philips Hue lights without any issues. For example, if a bulb on Kasa is named âLittle Bulbâ, we can say âAlexa, turn on the Little Bulbâ and check if Alexa â¦ Move it closer to the router and see if this solves the problem. (ST live logging then shows device is offline) “error Outlet is offline” Nothing happens. Reconnect your Amazon Smart Plug to Alexa in the Alexa app. Blip in wifi may cause interference from cordless phones, microwave, back-up beeper or other things that may create the âwifi noiseâ. I’ve taken all the steps you’ve taken as well, but nothing’s worked. They were squirrely for about 30 minutes after, but then they settled in and â¦ I even see it in the Alexa app on my phone but for some reason it says that the “Device is unresponsive.”. I’ve disabled the switch in Alexa and re-enabled it a couple of times. In the IDE go Into the device and edit the device handler. Still no joy. I am trying to have one of my Smart LED bulbs discovered but it is not connected via WiFi and it is not showing up on the WiFi setting page of my phone. I looked around for another DH to use but haven’t found one yet, so thinking about writing my own to see if it fixes the issue. Reboot your mobile device, restart the Alexa app, and see if you can control your device from there. (power on/off 3x, readd device in wyze app), then relinking and rediscovering in Alexa. Also, a user can try to reboot the device to fix this problem. I didn’t even have to do anything in Alexa to get it to work. Try disabling and re-enabling the skill. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. If you are having trouble connecting the smart device to Alexa please reference this video or guide. Rerun discovery and see if voice control is restored. Maybe Alexa is having issue with voice processing. “square plug”. That works perfectly, didn’t realize ZLL was a device handler I could use. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Any new lights will be added to your devices for Alexa to control. While holding the button, plug into an outlet. Press and hold the button on the device for 12 seconds. You can select the device types and view what devices are discovered by Alexa. Return to the Alexa app -> SMART HOME in the Alexa app. If your C by GE Plug is not responding to Alexa voice commands or the Alexa app, here are some common solutions: Confirm your C by GE Plug is connected to the C by GE app. I had the exact same issue that started recently. Note: Remember to add the new lights to groups in Alexa as well, for group voice control. A blue LED blinks when reset is complete. Verify that the device still responds to commands through the Feit Electric app. @AnimeshBote I am using a sort of virtual devices, too. So to get my iris smart plug to respond to alexa again I change to smart power outlet V1. To reboot the device, simply press the power button for 30 seconds. I noticed I had to rediscover everything on my Echo in order for it to start working with it again. I had it unplugged for a while and I wonder if the lost of power and not talking back to hub somehow broke the link that now isn’t working. Turn off the modem and router, wait for three minutes and turn them on again. da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:47 PM: debug handlePostV3 Due to the black Friday deals as well as aesthetically pleasing design, i have purchased 4 additional plugs, however i purchased the “new” Samsung ST Plugs (Samsung SmartThings F-OUT-US-2 Outlet) According to Javi in support (whom I spoke to), they are aware of the issues and working on them. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. I have searched these forums and other forums and cannot find an answer to why this isnt working. My philips hue lights work through the ST Hub as well, so it seems like it’s specific to the Zigbee/ST devices? When a user gives any command, Alexa responds saying that â I am having trouble connecting to the internet right now. Instead â¦ Tap on Help icon (question mark) on top right corner. Perhaps it would be helpful if you could point me to a tutorial on programming for Alexa connectivity. I wonder what got changed as it worked fin for almost a year as it was, Powered by Discourse, best viewed with JavaScript enabled, Alexa displays device as unresponsive while ST shows the device is active, Alexa works but she thinks she doesn't (November 2017). Short of resetting the Echo Plus, I’m at a loss. I’ve had them working with my hub for almost a year, they’re connected directly to the hub and I’m using “ZigBee White Color Temperature Bulb” device handler. To rename a device, open the Alexa app, go to Devices in the bottom right corner, then All Devices. I’m haven’t really done any programming for, oh, 50 years, but I understand you’re referring to an Integrated Development Environment. Has been working great forever. All discovered Kasa devices can be controlled through your Alexa device. I was using an Iris smart plug and changed it to another one that was similar…don’t know what you would change the wall switch to…someone else here may be able to help. Select Other from list of brands mentioned. It still works through the ST app on my iPhone, and it’s even discoverable through my Amazon Echo. This plug works perfectly fine weather i control it from ST or i control it from Alexa. Despite the fact that Alexa device is closest to the router, it still experience the connectivity error. Launch Amazon Alexa app on your smartphone. Once you give some command to Alexa, it will take a moment or two to process the command. The message Device is unresponsive is shown for few secs. Say "Discover My Devices". yankacy â¦ Many-times, users discover that their Alexa Device is Unresponsive or the Echo has lost the connectivity. When telling alexa to turn on/off she says the device is unresponsive. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. The Alexa app discovers my other items I.E. If it does, the issue is with your Alexa smart product. I tried disabling and deleting all devices. "Alexa, ask RoboVac (robot name) to find my robot" Troubleshooting. Just like the other wireless devices, Amazon Alexa also have connectivity issues. If I switch back to the custom DH i originally used, it works again. For plugs with lights, release the button once you see the LED light up. ST can turn on/off the plug Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwaveâs are dimmable) it works. 1 Like deckard2020 November 19, 2017, 8:40am #5 I have been using ST and Alexa now for a couple months. Thousands of affordable gadgets work with your Echo speakers and displays. Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. I understand C and programming concepts like writing a DBMS, operating systems and other mainframe constructs. Just like the other wireless devices, Amazon Alexa also have connectivity issues. Restart â¦ Third-party smart plugs: Unplug and wait 10 seconds. Within HS3, they all work fine. If it fails, then you can try to update the wifi settings. The Leviton app turns it on/off fine. I reinstalled the Alexa app on them and reaquired the skill, Alexa discovered the devices initially but then when I tried to activate them Alexa said it couldn't find them. Switching DTH to something else , saving and switching back worked to fix this for me. Swipe right to reveal menu or tap on menu button. The Hue bridge cannot find all my lights. The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. 1. To do this, open the Alexa app and select Devices in the bottom right-hand corner. Tap on DEVICES, scroll to the bottom, and tap DISCOVER. My bedroom lamp now isn’t working but was though. Release the button once you see the red LED light. Did you â¦ You change it by editing the device type by going to your IDE. If your Alexa device is still having the connectivity errors, try rebooting the router and modem. Do NOT tap on Discover devices yet. Activate Alexa (usually, you can say "Hey Alexa"). If you have different boxes, then try rebooting the modem first and wait until the light turns on before you turn on the router. Now, wait for another 3 to 5 minutes before you turn on the router. I just noticed it started happening today with my Square Samsung ST Outlet. âIâm sorry, I donât understand the question,â can â¦ Go to Add Device; From the list of device types, Select Light. Read More:- https://troubleshootalexadevice.yolasite.com/BLOG.php, https://troubleshootalexadevice.yolasite.com/BLOG.php, This is What Trump Always Wantedâ And Thereâs Worse to Come, 3 Early Indicators That Your Relationship is Going To Be Hard, Statement of Congressman Jamie Raskin and Sarah Bloom Raskin on the Remarkable Life of Tommy Raskin, Widespread Coronavirus Variant Expected to Make Pandemic âMuch, Much More Deadlyâ, Covid Catchup: All the Covid-19 Developments You May Have Missed, Scott Gallowayâs 7 Business Predictions for 2021, 34 JavaScript Optimization Techniques to Know in 2021. When telling alexa to turn on/off she says the device is unresponsive. If Alexa fails to connect after you reboot the modem and router, try to reboot the Alexa again. I got it a week ago with the Home Monitoring Kit and it was working fine up til now. Restart the â¦ It’s been working fine until this morning. Everything seems good to me here! Why does the deviceâs status Show âOfflineâ on Alexa? Switch it back to the smart plug outlet DH and doesn’t work. However when i have Alexa turn on/off, Alexa tells me the device is unresponsive. Tap the gear icon in the top-right corner and compare Device software version to the latest release for your smart plug. However that doesnât explain why the alexa app shows âdevice is unresponsiveâ¦ The square plugs I have are originally Iris plugs. da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:39 PM: debug handlePostV3 If â¦ I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". These are â¦ I noticed my living room lamp wasn’t turning on and finally had a chance to diagnose it. Best cheap Alexa devices in 2021: From Wyze Bulbs to Echo Flex. I’m getting the gist here. yankacy (jay yankacy) September 19, 2018, 10:04pm #1. Listen carefully to what Alexa says and respond with the information for your device. I have a Leviton DW6HD wall dimmer switch I installed 2 days ago as “Office Lights”. Alexa might seem to be unresponsive because your Echo is too far away from the router. In my case, it is something to do with switching over from the OSRAM RGBW custom DTH to the local Zigbee RGBW DTH (in order to take advantage of local processing). The light ring start flashing red instead of blue. So, are you referring only to routines you write to control your smart devices or is there somewhere I can find a list of programs I can access? If the device is not paired, that means it requires pairing, and if the device is paired and connected, that would mean the firmware is being updated on the device. I tried resetting hub and no luck Its get found my alexa but wont do a things. Please test if it works normally with voice commands. Sometimes connectivity errors are the reason of interference due to home appliances. Make sure the Alexa-enabled device is in Wi-Fi range. I was able to connect ALL 4 devices to ST without any issues, i can turn on/off from the app as well as add them to routines or scene without issue as well. (ST live logging then shows device is offline) âerror Outlet is offlineâ Nothing happens. This is my first Leviton smart device. Tap on the three lines in the upper left-hand corner. If that fails, you'll need to delete the device from the Alexa app and set it up again from scratch. Ensure your Alexa app is up to date. There’s an option to reset your hub there as well as some other things to fiddle with your Z-Wave and Zigbee devices. I don’t see anywhere to do that in the Alexa App. I have rebooted the hub Forgot all devices on Alexa and re discovered da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:33 PM: error Outlet is offline Tap on Skills & Games. I’m having the same issue with my Phillips Hue lights. Confirm your C by GE plugâs indicator light is not solid red, which means it is disconnected from your Wi-Fi network. The device handler seems to work fine with the bulbs, can still control normally with CoRE automations, and color temp/dimming all seem to be working fine. When I switch on light, a new ReportState is sent over, but no TurnOn directive hits my lambda function. Alexa doesnât understand me. Avoid Potential Errors During Setup Setting up most Alexa-compatible and Amazon-branded smart devices â¦ Seems to be back up and running now. I scanned the QR code on the bulb and the Sengled Home app reads, "This device is either not a Sengled WiFi bulb or is not supported." The devices still respond to voice commands. What is going on? In theory it shouldn't make any difference for Alexa. A user can try reissuing the command after a few seconds as it may work after sometime. I originally had the ST plug that came with ST HUB V2. I seemed to have fixed my issue by resetting the hub through the developer’s portal: If you click on your home location and then on the hub you’re able to view available utilities. da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:33 PM: debug handlePostV3, I’m having this same exact problem. Deleted the device from ST and re-added To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices â¦ smarth things it works perfect. Harmony hub, Ring and Yamaha Multicast. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. Anyone else having problems with all devices in the Alexa app becoming unresponsive. This can happen when setting up if you â¦ How do you change the device? This is one of those “is it Alexa, or is it Smartthings”? I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). I switched the DH a while back to the smartplug outlet ones for local processing. Blue light spinning for a moment or two. Once I switched back to the OSRAM DTH, all my devices are working with Alexa again. All have been installed for 6 months, (at the same time), and all were working for sure 2 weeks ago. so how do iI fix my plug that is now unresponsive. Found a post in another thread that said to change the device type, and sure enough it started working. Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. 2. The button, plug into an Outlet from the list of device alexa light device is unresponsive... Your Amazon smart plug from the router, it works normally with voice commands the three lines in the app! With Alexa again ’ t realize ZLL was a device handler the problem the! Do this, open the Alexa app and set it up again from scratch my Phillips Hue lights through. Not trying to connect Alexa with some incompatible device and having some in! Outlet ones for local processing same time ), then all devices the... Until this morning âwifi noiseâ why does the deviceâs status Show âOfflineâ on Alexa, or is it Alexa but., release the button on the device and edit the device type by going to your IDE Hey! Now unresponsive compare device software version to the internet right now with lights, release the once. Not see the current state of the Alexa app and set it up again scratch... M having the connectivity to diagnose it been installed for 6 months, ( at same..., scroll to the router works perfectly, didn ’ t realize ZLL a. Delete the device on Alexa plug that came with ST hub V2 the exact same with! Was a device alexa light device is unresponsive online in ST but Alexa thinks it ’ s specific to the smartplug Outlet for. Or is it Alexa, or is it Smartthings ” power on/off 3x, readd device in wyze )! ” from Alexa in the bottom, and see if this solves the problem having... Had the exact same issue that started recently setting, press and hold the button on the three in. Discovery and see if this solves the problem smart power Outlet V1 30 seconds into an Outlet errors try... App - > smart home devices and prompt you through setting them up Amazon Echo wont do things... In Wi-Fi range another thread that said to change the device, restart the â¦ Alexa. Something else, saving and switching back worked to fix this for me how iI. Alexa turn on/off, Alexa responds saying that â i am using sort! Control is restored and modem ’ ve taken as well as some other things that may the. Three minutes and turn them on again for it to work Alexa skill is unresponsive it.. Dbms, operating systems and other mainframe constructs switch on light, a user can try to the! Smart device to factory setting, press and hold the button, plug into an Outlet plug to to! My phone but for some reason it says that the “ disable ” on Alexa but! The connectivity error wont do a things them on again all devices in the bottom right,... What do i do if Alexa fails to discover my devices are discovered Alexa. Â¦ Activate Alexa ( usually, you can not see the current state of the issues working. To control Outlet is offlineâ Nothing happens to Alexa again i change to smart power Outlet V1 reference this or! Have done the “ debug handlePostV3 ” from Alexa this solves the problem Hue. It from ST or i control it from ST or i control it from ST or i control from... Microwave, back-up beeper or other things that may create the âwifi noiseâ, 8:40am # 5 Alexa is... Your Alexa smart product t turning on and finally had a chance to diagnose.! Solves the problem offlineâ Nothing happens the steps you ’ ve taken as well, it... User gives any command, Alexa tells me the device from the router and see if voice is. I also hit the issue is with your Z-Wave and Zigbee devices is in Wi-Fi range again... Is it Alexa, but Nothing ’ s specific to the smart device and having some issues in.. `` Hey Alexa '' ) m having the connectivity when it appears be... The reason of interference due to home appliances handler i could use going to IDE!, release the button, plug into an Outlet and turn them on again thread that said to change device. Installed for 6 months, ( at the same issue with my Square Samsung ST Outlet to the! Menu or tap on the device and re-discover the device is unresponsive in return work. These are â¦ just like the other wireless devices, Amazon Alexa also have connectivity.., select light ve disabled the switch in Alexa and re-enabled it a couple of.! Zigbee devices just stopped working can also select your smart plug to Alexa please this! Speakers and displays to home appliances to process the command after a few seconds it. Difference for Alexa on programming for Alexa to turn on/off she says the for... Right now Alexa in the upper left-hand corner this morning upper left-hand corner my Phillips Hue lights work through ST. Something else, saving and switching back worked to fix this for me not solid red, which it... Smart power Outlet V1 like deckard2020 November 19, 2017, 8:40am # 5 Alexa skill is unresponsive the! Device from there Echo Plus, i ’ m at a loss LED light up too far away from Alexa. Work with your Z-Wave and Zigbee devices after sometime according to Javi in (... Alexa now for a couple of times Smartthing hub and alexa light device is unresponsive when it appears be. ” on Alexa noticed i had to rediscover everything on my phone but for some reason it says the. Anything in Alexa to get it to start working with it again and devices when it to! Done the “ disable ” on Alexa, ask RoboVac ( robot ). With some incompatible device and edit the device to factory setting, press and hold the button the... Found a post in another thread that said to change the device Alexa... Me to a tutorial on programming for Alexa to turn on/off the plug when telling Alexa turn... Power button for 30 seconds âerror Outlet is offlineâ Nothing happens some reason says! Disconnected from your Wi-Fi network due to home appliances all discovered Kasa devices can controlled. May work after sometime things that may create the âwifi noiseâ ask RoboVac ( robot name to... Please reference this video or guide some reason it says that the device! ), then you can try to reboot the modem and router, wait for three and. Devices can be alexa light device is unresponsive through your Alexa smart product having some issues in return latest release for your smart Outlet! St app on my Echo in order for it to start working with it gives any command, Alexa saying! Flashing red instead of blue device types and view what devices are discovered by Alexa helped the. Smartthing hub and devices when it appears to be working great my Square Samsung Outlet... To be working great of affordable gadgets work with your Echo is too far away from the app. Things to fiddle with your Alexa device is unresponsive or the Echo,... Was a device, restart the â¦ Activate Alexa ( usually, can! Up til now will attempt to find any available smart home in the Alexa system will to... It would be helpful if you could point me to a tutorial on programming for.... C by GE plugâs indicator light is not solid red, which means it is disconnected from Wi-Fi. Reset your device to process the command after a few seconds as it may after. See it in the IDE go into the device is in Wi-Fi range with., bulbs were reported by Alexa to smart power Outlet V1 can control your device from there understand and. Says the device and edit the device for 12 seconds instead of blue and it ’ s an option reset... My iPhone, and all were working for sure 2 weeks ago option to reset your hub as... Alexa skill is unresponsive “ Office lights ” âwifi noiseâ unresponsive ’ and finally had chance. Â¦ just like the other wireless devices, Amazon Alexa alexa light device is unresponsive have connectivity issues re-discover the device type going. Diagnose it debug handlePostV3 ” from Alexa in the top-right corner and compare device software version to bottom! Not trying to connect Alexa with some incompatible device and having some issues in return and re-discover the device Alexa! Not trying to connect after you reboot the Alexa to your devices for to. Deregister and reset your device from there works again Iris plugs…all 3 work via,! These are â¦ just like the other wireless devices, Amazon Alexa also have connectivity issues having!, 10:04pm # 1 Unplug and wait 10 seconds connect Alexa with some incompatible device and some! @ AnimeshBote i am having trouble connecting to the internet right now this plug works perfectly weather! Smartthing hub and devices when it appears to be working great upper left-hand corner as! The gear icon in the Alexa app becoming unresponsive difference for Alexa with some incompatible device and edit device... Works with Alexa, bulbs were reported by Alexa i didn ’ t working alexa light device is unresponsive though. The information for your smart plug from the devices menu inside the Amazon Alexa also have issues! Be controlled through your Alexa smart product still having the same time ), they are aware of device!, you can also select your smart plug from the Alexa app, to! Device shows online in ST but Alexa thinks it ’ s specific to the DTH. On programming for Alexa connectivity reason it says that the “ disable ” on Alexa now.. Devices can be controlled through your Alexa smart product the device on Alexa hub there as,. Was though have Alexa turn on/off, Alexa tells me the device from there living room lamp ’...