When you placed your order through otterbox.com.au, you created an online account. One of the amazing things about OtterBox is that they don't require that you send back a defective or broken case before they'll ship you a new one – which means you never need to pay return shipping fees. Currently, you can reach a live chat agent from 10am-2pm MT, Tuesday-Thursday, contact us , or continue with our self-service options. Contact Us; Login Sign in or sign up your favourite way below. If you have questions, please contact Customer Service here. 4.6 out of 5 stars 27,919. Custom Otterbox. Sort. Skip to main content. You should receive a confirmation email within 20 minutes of submitting your claim. When they do, OtterBox will usually replace your case for free. Please choose one of the colors above for your replacement. They also sell sturdy iPad covers, as well as outdoor gear like coolers, tumblers, dry bags and dryboxes. OtterBox is a brand known for their durable phone cases (usually known as OtterBoxes). The outer case became soft and would not stay attached to the inner case. Once you select your case, OtterBox needs to know how to send it to you! Pour soumettre une réclamation de garantie, veuillez vous rendre sur https://www.otterbox.com/en-us/warranty-claimou appelez le +1-855-688-7269. OtterBox is pleased to support the Billing and Shipping of your order to an Armed Forces APO or FPO address. FREE Shipping by Amazon. At Walmart Canada, you can find Otterbox cases for most major phone brands that can provide additional protection from drops or scratches. You have the option to find your case by brand or to enter your original order number (you'll also need to enter your last name and billing zip code or postal code for this option). Includes OtterBox limited lifetime warranty (see website for details) and 100% authentic Similar item to consider AmazonBasics iPhone 11 Pro case TPE+PC (Red),Crystal Mobil Phone Case, Protective Case, Ultra Thin, Anti Scratch CDN$ 16.90 (307) Frequently bought together + + Total price: CDN$62.86. I think it's from my pulling it out of my pocket by grabbing just the top of the plastic layer (so that it lifts off the silicone part) so often, that it bent back too much, and the one time I dropped it the wrong way, it just snapped. (required) . If you bought your OtterBox at retail location (whether in Canada, the United States or elsewhere), it's sometimes faster to contact that store first for warranty assistance. We're sorry but we don’t have your color available. Close search. All APO and FPO orders will be shipped via the FedEx SmartPost. :), Everything you need to know about their warranty policy in 2019. We can help. Any warranty claims must be made by customer no later than sixty (60) calendar days after the expiration of the applicable Warranty Period. Apple. When you placed your order through otterbox.com, you created an online account. Other options New and used from CDN$ 35.00. Submit. If you don't, make sure you call the OtterBox customer service line at 1-855-688-7269. However, if you are having difficulty completing your warranty at your point of purchase, we would still like to help you. If you're filing a warranty claim for an OtterBox cooler, tumbler or any related accessories, you need to do so over the phone. We have closed live phone support due to the measures taken to reduce the spread of COVID-19. Fall Protection. OtterBox Limited Warranty Otter Products, LLC and its affiliated companies worldwide (“OtterBox”) warrants our OtterBox products against defects in material or workmanship for a period of one year from the original date of purchase of the product by a consumer (the “Warranty Period”). The OtterBox warranty covers "defects in material or workmanship" – so if your phone case breaks, falls apart or fails to protect your phone from minor damage within 12 months, it's definitely worth filing a claim. Qty: View cart () Continue shopping CUSTOMIZABLE CASES. I also found out that the cost of shipping to Canada is absolutely absurd. To warranty this product, please Contact Us or chat with a live agent between 10am and 2pm Tuesday – Thursday, MT. de OtterBox. The billing phone number must match the telephone number on your CREDIT CARD account, otherwise the card will not be authorized. Qty: View cart () Continue shopping CUSTOMIZABLE CASES. These items are shipped from and sold by different sellers. Its stylish, pocket-friendly design features a dual-material construction which helps protect against drops and ensures that you are not sacrificing protection for… Otterbox Commuter Case for Samsung Galaxy Note 8 Black. We're exploring options to bring these products into Canada in the near future. If you have questions, please contact Customer Service here. Please do not enter your credit card information, or any other sensitive information, in this field. We stand by our products. Your Selections: Reset • Where did you buy? OtterBox offers a lifetime warranty for its line of Clearly Protected products, providing that the case is used on only one device and hasn't been removed. Antimicrobial products are not available in Canada at this time. If you proceed to order online you forfeit your tax exemption and will be unable to receive a tax refund. At OtterBox, we engineer confidence. 40 This phone number is required in the event the shipping partner needs to arrange a delivery time with you. >>, Error: Please enter a valid email address. You are entitled to claim your warranty from your point of purchase. OtterBox Defender Series Holster Belt Clip Replacement for Apple iPhone 6 / iPhone 6S / iPhone 7 / iPhone 7S / iPhone 8 ONLY - Black - Non-Retail Packaging 4.6 out of 5 stars 1,580 $16.40 $ 16 . Please call us if you have trouble logging into your otterbox.com account. Please contact our Customer Service team for help placing your tax exempt order at. How long is an OtterBox under warranty? Any warranty claims must be made by customer no later than sixty (60) calendar days after the expiration of the applicable Warranty Period. CDN$ 49.99 CDN$ 49. OtterBox - Alpha Glass Series Screen Protector for Samsung Galaxy S8. OtterBox should send you an update on your order within 72 hours, followed by a tracking number as soon as your new case ships. Your OtterBox product will be replaced at no charge to you except for shipping, handling and applicable taxes. $9.99-$19.99 International Shipping to Canada. The OtterBox MySymmetry Series allows you to show off your device through the clear case back. CDN$ 59.99 CDN$ 59. Just follow their 2 step process and you will be fine Available at Nearby Stores Best Buy Only. Once you are logged in, you can find your order number in the “order history” section within the my account area. Contact us, © Call customer service at 1-855-688-7269. That's we offer a 1 year warranty against defects in material or workmanship. First, you'll need to narrow down exactly which case you have. I love my OtterBox case. $16.50. © Copyright 2021 Upfeat Media Inc. All rights reserved. $49.99. Frequently bought together + + Total price: $71.30. Reviewed in Canada on 12 December 2018. This varies based on where you live and (sometimes) the time of year when you file your warranty claim. Our cases protect your technology. FREE Shipping by Amazon. Apple. Where To Buy CoComelon Toys In Canada 2020, Where To Buy The Sony Playstation 5 Console, Click here to shop for a new phone case @ OtterBox. J'ai encore ma facture, mais je ne me souviens pas la garantie est de combien de temps. *Source: The NPD Group/Retail Tracking Service: iPhone 12 mini Defender Series XT Holster. That's why we guarantee them from material and workmanship defects for 1 Year from the date of purchase. Custom Otterbox. Your browser's Javascript functionality is turned off. Upgraded shipping services are not available. To help clear things up, we did a little digging and came up with this guide to understanding the OtterBox warranty in Canada. OtterBox Non vendu en magasin. If you need Warranty or Customer Service for an OtterBox product, please visit: https://www.otterbox.com/en-us/warranty-claim. For Discover, MasterCard and Visa, enter last three digits on the signature strip. Add all three to Cart Add all three to List. We’re really sorry, but the item you are trying to warranty has been discontinued. Contact OtterBox by completing this form OtterBox. Learn more about our warranty statement. Buy a case, get up to 50% off an accessory* + Free Standard Shipping (U.S. Only) OtterBox for Business ; Support Support Center; Warranty; Order Status ; F.A.Q. 99. Please return to the place of purchase to claim your warranty replacement. At OtterBox we stand by our products. These items are shipped from and sold by different sellers. Toute réclamation au titre de la garantie doit être faite par le client au plus tard soixante (60) jours civils après l’expiration de la Période de garantie applicable. Please note, we are unable to process tax exempt orders through our online ordering system. OtterBox Warranty We have closed live phone support due to the measures taken to reduce the spread of COVID-19. Warranty service requests are charged a $6.99 shipping and handling fee in addition to any applicable taxes. Currently, you can reach a live chat agent from 10am – 2pm Tuesday - Thursday, MT, Can't find your case? All you need to do is (1) find your product and (2) provide your contact information. OtterBox Symmetry Fitted Hard Shell Case for iPhone 12/12 Pro - Grey (0 évaluation) $64.99. I called Otterbox , they answered within two minutes, and sent me a replacement for the. Skip to content. The case protected it perfectly. Thanks for signing up! However, you do need to pay for shipping, handling and applicable taxes whenever you request a replacement OtterBox product. FREE UK SHIPPING on orders over £29 FREE UK SHIPPING on orders over £29. OtterBox DEFENDER SERIES Case for iPhone SE (2nd gen) and iPhone 8/7 (NOT PLUS) - Retail Packaging - BLACK. Support Shipping Information; Returns; Warranty; Product Instructions; F.A.Q. Amazon's Choice for "otterbox canada" OtterBox DEFENDER SERIES Case for iPhone SE (2nd gen) and iPhone 8/7 (NOT PLUS) - Retail Packaging - BLACK. 59,99 $ Protecteur d'écran Amplify d'OtterBox pour iPhone 11/XR (1 évaluation) $21.48. Please turn it on so that you can experience the full capabilities of this site. by OtterBox. If that store still has your customer record and order information, they might be able to help you process your request that same day – so it's always worth a shot! WARNING: This product contains a chemical known to the State of California to cause cancer, birth defects, or other reproductive harm. In general, most OtterBox products are under warranty for one year after your purchase date. SAVE $15. Just added to your cart. Get it by Tuesday, Nov 24. Otterbox pour la protection des écrans. In most cases, you can file an OtterBox warranty claim online. Get deals on select OtterBox cases OtterBox. They'll ask for your email, shipping address, billing address and payment information (so you can cover shipping and handling charges for the replacement OtterBox cases). If you're narrowing down your search by brand and then product, you will need to enter the colour of the case you bought, as well as the purchase date. OtterBox Otter s… Verified Purchase. Amazon's Choice for "otterbox canada" OtterBox Symmetry Clear Series Case for iPhone 11 - Clear. 99. If OtterBox accepts your claim, they'll send you a replacement. Currently, you can reach a live chat agent from 10am – 2pm Tuesday - Thursday, MT, contact us , or continue with our self-service options. To check the balance of your gift card, enter the card number and the security code in the fields below and click "Check Balance." 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