For instance we had to connect purple/white to green/purple for the reversing signal. The radio or radio screen may stop working in your mercedes sprinter vehicle due to a blown fuse, a troubled ecu or faulty under dash wiring, a common culprit. Scosche insists that the sliver metal speedclip should be attached to their panel. It’s held in with spring clips and plastic guide pins. The 2019 mercedes sprinter radio display not working causes are loose wire or blown fuse. Start at the top, and just pull the A pillar cover away from the pillar towards the center of the vehicle. I think though that you are NOT going to be able to find a Fakra plug that is suitable for your aftermarket head unit’s GPS – at least not without some pain, and some weird adapter cables (if it’s even possible). You might want to check with others on the forum whether their switched wire also drops to 4.4 volts. It displays track and navigation information on the dash. Want Answer 0. Buy 9 Inch Android 10 Car Stereo Head Unit for Mercedes-Benz W169 W245 W639 Vito/Viano W906 Sprinter 2500/3000 VW Crafter 2006 Onwards, Support GPS Navigation, Radio, Bluetooth, Multimedia System: Satellite Radio - Amazon.com FREE DELIVERY possible on eligible purchases I have no radio, ... screen just went dead. I’d suggest just using the GPS receiver puck that comes with your aftermarket head unit. Yet another adapter. Symptoms It is not uncommon for the Mercedes-Benz instrument cluster (IC) to stop working or gauges to malfunction. I think (but I don’t know for sure) that it’s carrying data from the Becker unit to the head unit. Glad to hear it! Be sure you know what you’re doing, and disconnect the negative cable by the accelerator pedal before you start. I parked the car set the alarm and returned 4 hours later and the Command is not working. Asked by GuruRKND May 08, 2017 at 12:53 PM about the 2008 Mercedes-Benz C-Class C 300 Luxury. Download free owner’s manuals for operating and maintenance information about your Mercedes-Benz Sprinter or Metris van from the convenience of your computer. I don’t know how much you know about what the installers used when they installed the Kenwood stereo, but if it interacts with your steering wheel controls or knows about your parking brake/headlights, then it’s talking to the Sprinter’s CAN-bus (it’s internal network) using a separate module. Now the unit is put back into uninitialized mode and will attempt to auto-detect. Search Fixya. There’s no Aux In jack either. Free ... 7" Touch Screen 2 Din Car Radio Video Player Multimedia MP5 Player FM BT US Ship (Fits: Mercedes-Benz Sprinter) ... For parts or not working. There are 15 complaints filed for the 2016 MERCEDES SPRINTER 3500. All interior lights not working on 2007 sprinter Bulbs are good, fuse good, power at the fuse panel at the fuse (19), but no lights work in the overhead dome, reading lights, lights for automatic with door, nothing. I have a 2005 E320 mercedes and my Navigation system is not working.As soon as I press Navigation Button, It says Navigation Activated .Can you help as to what is wrong? I’m in the process of install a Pioneer head unit to replace the Sound 5 stereo. please help. It isn’t designed for boy racers who want colored LED button backlighting. For now we don’t have the steering wheel controls enabled. Question type: Maintenance & Repair. Browse Categories Answer Questions . The Audio 15 communicates with the rest of the vehicle using the CAN Bus. 2009 Mercedes-Benz C300. Put all the pieces somewhere safe out of the way so that you don’t stomp on them as you’re working in the dash area. How barbaric! Read on for the details. Maybe you can help. That’s especially true if the stereo has an additional amplifier. You’ll need to be able to see its LED to confirm it’s working correctly. Here’s how we added the Sony head unit and rear speakers to our van. If you have a problem that has not been addressed, send it to me as a COMMENT through our contact page describing your particular problem. This way, you can easily tell if you’re missing anything. Your van might not have all of them if you don’t have the backup camera option or the navigation option. The more you remove, the easier it is to see what’s going on inside the dash area too. Again, we used Crutchfield’s configurator to suggest the stuff we needed. We were only keeping it in place because it had the Becker navigation system installed. This is the original radio that came with the car when i got it ( brand new). Scosche also makes the much cheaper CR1292B for earlier Sprinters, which Amazon reviewers say fits at least 2008, 2010, 2011, 2012 and 2013 vehicles. That’s the workaround that I came up with also. We also wanted rear speakers, so we ran a four-conductor cable from the rear of the van behind the headliner and down the driver’s side A pillar, straight down behind the fuse box in the dash, across following a main wiring harness near where the steering wheel shaft enters the firewall, and from there in to the central console and up to the rear of the stereo area. Instead you have to use the [+] and [-] buttons on the screen. 1 months. Had to disconnect battery over weekend. How long have you had this problem? No need for DVD/CD player. my radio does not work at all ever since i got a jump start. It’s probably just our unit that’s causing the problems. Sony just announced a new model creatively called the XAV-AX200. Ignition in second position, not first position (wakes up more of the van’s systems). We bought our replacement stereo from Crutchfield, and their configurator suggested the Scosche CR1294B panel. The head unit get a little hot, so I installed a fan, but that’s another story. However, even if they did, if the stereo is connected to the same place, it’s possible that the stereo and the running boards combined pull too much power from that connection. Why is my mercedes Sprinter radio screen not working? Metris in service garage @ Mercedes … They also “touch” the CAN-bus. For you to do that, you will need to remove the fuses for the CD Changer, COMAND/ NAV / DVD Player / Radio, Audio Gateway AGW, and the Voice Unit if it is equipped with one, for at least 10 minutes. You’ve now destroyed the dash of your vehicle. On the power side, hopefully the running board installers followed the installation instructions properly and tapped into the correct power source. The second generation Sprinter was introduced in Europe in 2006. It has a clean interface, and minimal flashiness. Asked by Shekinerlove in Ocala, FL on . Allan, I don’t know what you’d be converting the GPS connector to. and they are hardwired by default rather than plugged into the CAN Bus. Under $75.00. Honestly. Premium touches and next-gen MBUX infotainment keep Mercedes’ do-it-all Sprinter van at the head of its class. With the wiring adapter for the new stereo correctly wired to the wiring adapter, when you connect the stereo to the vehicle (key off), it boots right away and works correctly. This persists when the key is turned to Position 1 and Position 2 and when the vehicle is running. Model: RP4.2-MB11. That told me that the screen worked, just something else wasn't working. A while back though, Google Maps added an offline map feature so even that benefit of the stock system was wiped out. Seems like I must be missing something, but I can’t figure out what it would be. We chose to replace it with an aftermarket unit from Sony that has Apple Carplay and Android Auto so that we can use our phones to provide navigation and music through the stereo. 4 channels with sufficient power output to drive our aftermarket speakers without a separate amplifier. Our Sony unit was wider than the Scosche panel and not quite as deep. Part Number: 2049006108, A2049006108, 204 900 61 08, Model Number: Common Problem: Navigation does not work, keeps rebooting, Distorted Audio, Repair Cost: $285. It’s hard to be patient at this point, but do one last check that you re-connected everything, then re-attach the battery negative connection next to the accelerator pedal. Download free owner’s manuals for operating and maintenance information about your Mercedes-Benz Sprinter or Metris van from the convenience of your computer. Now that the central panel cover is gone, you’ll see the start of the many T25 Torx screws. If you’re going to be running cables for rear speakers or a sub, HDMI for a second video monitor, a microphone, or any other junk around the vehicle then removing the panels will actually save you time in the long run. Any ideas what might be going on? Our list of requirements was pretty minimal: We chose the Sony XAV-AX100 (Amazon link). Make sure all the holes line up and that it looks like it’s going to mount flush when the remaining pieces of plastic are re-attached. Mercedes Sprinter Van AC Not Working. It has a speckled finish just like the rest of the dash area. Once you have all the wires, plug them all in to the back of the head unit. / my radio does not work at all ever since i got a jump start. Sometimes they work, sometimes they don’t work AND when they don’t work the aftermarket Kenwood stereo also shuts down. research process is at the heart of what we do and remains our number one priority. We ran a microphone to the central overhead console by threading it through the headliner, down the driver’s side A pillar, and over the disassembled dash to the area where the stereo lives. That system isn’t great but because the maps are stored locally it would work even if we didn’t have cell reception. It’s wider and taller than any aftermarket unit you’ll find. Thanks. The touch screen only accepts one touch at a time, so you can’t pinch to zoom maps. It was working fine all along. Let’s get the annoyances out of the way first. If you are one of those people who bought their Mercedes from a previous owner you are not the only one. Metris in service garage @ Mercedes … I bought this unit off Amazon.ca for under $300 during a black friday deal this year. However, because this started after you installed the running boards, it’s more likely that the issue stems from them. Screen on my Mercedes is blank radio and CD work on the navg/radio command . We recently had Amp electric running boards installed on our 2017 Sprinter. We zip-tied that cable to the existing harness in several points under the dash so it can’t come loose and interfere with the steering or foot pedals. It’s only when you want to make a change that you have to hit the OK button. Once it’s pulled far enough (the wires interfere a little), the whole plug will pop out from the socket. One final set of panels you might want to remove is the section under the steering wheel. Handbrake on and seat belt attached (stereo won’t do some things if this isn’t the case). Other folks have wired this rear speaker cable into the back of the factory stereo harness, but we didn’t see any need. Installed everything last weekend including a backup camera. Got everything working just wanted to use the factory gps antannae instead of the one that came with the unit. © 2021 Vehicle History Inc. All Rights Reserved. Thanks for sharing that it worked. We used heat-shrink wrapped crimp butt connectors. On another Sprinter forum we heard back from a guy who had our exact problem and he said that he had to get the hardwire kit from AMP Research and use that for the running boards instead of going directly into the CAN-bus. I’m sure there is method to their madness, just not easy to fathom what it is. Some aftermarket stereos come with removable trim rings, but the one on the Sony seemed to be very firmly attached. Hey Pete! I had a tune around while on my lunch break in the countryside of Somerset, and didn't pick up anything, although on 183 LW Europe 1 was coming in loud and clear. We had big issues trying to get the ASWC steering wheel control unit to work. You’ll most likely need a, It’s likely that your new head unit will come with a USB input on the back. Apart from those issues though, this head unit works well. ... Not yet reviewed. The Metra harness comes with a list of which cables are which color. Luckily this also hid the fact that there was a gap at the top and bottom of the unit. Because the factory unit is wider than a stock DIN stereo, you need a fascia panel that blanks off the surrounding area and also provides a mounting point for the single or double DIN head unit you’re going to add. $75.00 to $350.00. Browse Categories Answer Questions . Learn About Us. The Audio 15 unit that came stock in our Sprinter has an interface from the early nineties. The tab belongs to the tray on the top of the center console. We used a Dremel grinding wheel and worked very carefully, with the panel resting face down on a towel so it didn’t get scratched up. When it’s aligned, tighten the screws back down and clip that central dash surround back in place. Do you have any suggestions from your install. Don’t force the plug out – just pull carefully on the lever and the whole piece will release. does not research or authenticate any of the Answers provided. This is still an unresolved issue for us. Had to disconnect battery over weekend. This next step is going to depend on which fascia panel you choose to use to hold the head unit in place. Mercedes-Benz ML350 My radio is not working in my Mercedes. The ASWC-1 should work on most NCV3 vans with steering wheel controls, but you should check with your model before you buy it. The other day, I suddenly could not power on my radio. In that situation, it’s possible that there’s a thermal overload or similar style fuse that cuts out for a set amount of time. Wanda D July 30, 2020 183 Views 1 Answer Darlene A answered on July 30, 2020 The radio or radio screen may stop working in your mercedes sprinter vehicle due to a blown fuse, a troubled ecu or faulty under dash wiring, a common culprit. Want Answer 0. Out of the millions of Mercedes bought and sold second hand one of the commonest problems is the Mercedes radio problem. VehicleHistory.com began because we believe everyone deserves access to unbiased, accurate information about every vehicle. SRS error lights are hard to reset. Every. Contact an authorized Mercedes-Benz or Freightliner Sprinter dealership for more information. This would also be a good time to run wires for a subwoofer. Because we’re used to phones and tablets we kept trying to touch the screen to make changes. This is what he said: “Your steps are plugged into the CAN-BUS connector to operate; this causes an issue with the van not “Waking up.” Meaning your Steps will not deploy, and everything downrange (Stereo and Map light in the glove box) will not work. We’ll update this article when we resolve it. If you choose a head unit with GPS, you’ll probably also want an adapter for the GPS receiver mounted in the van’s antenna (if you have it). You can use a female one like, If you have the factory backup camera, it comes with a FAKRA plug on the end rather than the normal RCA plug. None of this is necessarily hard to do, but it’s all hassle. All the other electrical items in the dashboard and everywhere else are working fine. Loving it! I have Mercedes S- Class W221 S550 2006 – the Radio is working fine with sound but the there is no power reaching to the CD changer and the MP3 player. Work very carefully and with the vehicle battery disconnected when you remove trim around areas that could contain air bags. This thing takes fifteen seconds to boot up when you first start the van, and then it presents you with a safety warning that you have to “OK” before you can proceed. We had to stop working on it for a while because the next step probably involved reprogramming it with a large hammer. We have a mystery electrical problem. This information may be used by NHTSA during the investigation process. @dieselfumes, The adapters above work awesome for using the stock GPS antenna with the aftermarket head unit. Instead, we used Wago Lever Nuts on the stereo wires so that we could quickly and easily connect to the rear speaker wires we ran to the dash. Report back if it fixes things for you. Let it auto-detect, then take the key out of the ignition for several seconds (not just off. Your aftermarket stereo will have a similar list. Time. We don’t really know which action it was that we took that finally convinced it to play nicely. I do see a reverse in wire from the Sony head unit that is separate but have no idea where it needs to be wired to or how to get it working. The other end of it is a bundle of cables, including some with bare ends ready to connect to the aftermarket stereo harness. The Audio 15 unit that came stock in our Sprinter has an interface from the early nineties. I went back out to the SUV, powered it on and tried that. Matt, the Audio15 actually *outputs from* the Becker more than it inputs to it. Post your question and let the Vehicle History user … I’m really puzzled why it drops to the 4 volt range, because simply putting the key into the ignition slot shouldn’t add other loads that would cause such a precipitous decrease in voltage. Our panel went back together just fine, but somehow it seems like we didn’t need to go to those lengths. Follow the lists. A couple of these hold down the panel that covers the top of the dash forward of the driver’s display. I could not even find what that 4 pin connector was called. Getting the van’s steering wheel controls to work with this stereo was also a massive challenge. We added rear speakers at the same time as the aftermarket stereo. Hi guys, 2016 Metris Cargo radio will not turn off by key or button. Off-Hook cycles through the audio inputs. I downloaded Spotify and turn on the hotspot on my iPhone and can stream music on the go. I never realized that you could manually turn on the Sound 5 when the key was off, but you can and that may account for the weirdness. Other vans use an antenna that looks identical from the outside but is missing the GPS receiver and the wire from the GPS receiver to the rear of the head unit. Hi guys, 2016 Metris Cargo radio will not turn off by key or button. For a basic stereo install, you don’t really have to remove any other panels but if you are adding a microphone, or messing with the USB and aux sockets in the driver’s side cubby, then you’ll want to go further. We’re not sure whether it was Sony or Scosche who weren’t following the DIN standard, but it was a real pain. If your aftermarket stereo comes with accessories like a GPS receiver or a microphone, you’ll need to run those before you reassemble the dash. Once you’ve got the grilles out of the way you can remove the A pillar cover. However, their panel rests in front of rather than behind the plastic tab that is supposed to screw on to it. Don’t try manually programming the unit. The unit has line-out connectors if you wanted to use an aftermarket amp instead of the built-in 20W RMS per channel output. It worked just fine for us. Congratulations. When we set the Sony to custom remote rather than default, we could get the call start/end buttons to work but not the volume buttons. We’re still happy with the AX100 though. Follow the directions that come with the panel. Only vans with the Becker navigation unit pre-installed have this GPS receiver. Want a true 4WD Sprinter with locking diffs? Each layer reveals the fasteners for the layer behind it. To move between audio sources involves tons of button pushes. Start by prying off the surround panel that covers the central dash area – the radio and HVAC controls. The harness we got has some marginally different features from other Metra harnesses, but to be honest they don’t make much difference considering the feature set of the stereo we plugged in to it. Or, go back to the installer and make it their problem to solve! We gave in. The four FAKRA plugs have tiny clips moulded into the plug that hold them in place. I changed the fuse for the radio system and sound amplifier and still nothing. This post has been so helpful. I have Mercedes S- Class W221 S550 2006 – the Radio is working fine with sound but the there is no power reaching to the CD changer and the MP3 player. The unit has no real output power and super-cheap stock speakers. It has clear sound reproduction, a 10-band graphic equalizer, and several sound shaping/modification options. I am working on and adding new problem descriptions weekly. rather than what we wanted, which was to have it blend in. So that’s how it’s staying. The stereo is held in by four T25 Torx screws, two at the top and two at the bottom. We printed off the appropriate page from the Sony manual and wrote the Metra harness colors next to each wire. I was hoping to attach my aftermarket head unit’s GPS to one of these outputs. When I checked the Mercedes plug for the old stereo with a voltmeter, I found that with the key off (and no key in the ignition) I got 12.8 volts at the ‘unswitched’ pin and 12.8 volts at the ‘switched’ pin. It ain’t pretty, but it got the job done. That’s slightly annoying when you want to get a better overview of the area or zoom in on a specific intersection. Dual Fakra Car Radio Antenna Adapter by Keple, Double Fakra Plug Vehicle Aerial Stereo FM Navigation GPS Connector for Car Models, https://www.amazon.com/gp/product/B07QH762D4/ref=ppx_yo_dt_b_asin_title_o03_s00?ie=UTF8&psc=1, And this Fakra Z Male to SMA Male Extension to connect it to the head unit. 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