Hi Patti, as i know there is no schematic diagram for the ice maker only. Over and over and over this happens. An 8 degree difference based on -4 to +4F will make a huge difference, and according to LG +4 won’t work well at all. All parts listed are new and original equipment. i don’t know, try to change inlet valve and see it will make any difference. Ser GQ78068092, so my Lg bottom freezer fridge suddenly has quit making Ice. Thanks for your valuable time. Usually, in the freezer, there is an ice maker fan which blows cold air into the ice maker compartment. Refills fine BUT will not rotate to release the ice. when it is activated and what should the Solenoid Coil Ohms read with No Power. Do you recommend I change out the PCB next? Once you’ve determined that your ice maker has power, the next step is to make sure it has a steady water supply.Check the water reservoir and add water if needed. I thought it might be because the door is open, but have been vigilant keeping it closed and opening it for shorter time. From what I’ve found it sounds like a switch but no idea how to fix it. I did a reset and what cubes were there fell from the tray, and the tray refilled with water. The co replaced the ice maker which I didn’t think was the problem and we turn the ice plus on constantly and it still doesn’t make enough ice. Can you elaborate? Any ideas? The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. As long as they are part of the ice maker, one of the options is to replace ice maker and see if it will solve the problem. Thank you for your help. Ice was always plentiful …moved to a new house and now lucky to get 1 tray of cubes to fall. I still have water coming out of the dispenser just not into the ice maker. just spent 50 on a new water feed motor. Troubleshooting done: Temp setting at 33 fridge, -1 freezer. In this case, pull the ice maker out and clean inner side of the tray from the calcium build up. Answer Ross, the ice maker kit IM116000 will have the tubing and insulation pad included in the kit. Hi Brandon, never heard about this issue before. Wondering if this site allows me to email you a Starbucks code? So, when you press dispense button is anything happening during 10 seconds? Ice machine’s production rate is greatly affected by the ambient air around the ice machine and the temperature of the water entering the unit. Your LG refrigerator ice maker was working, but now is not making ice? When I take out the ice maker unit and defrost it, then replace it it makes ice for a few cycles. Learnt from this blog and some other blogs, it is due to the Ice maker fan issue. But if you have the ice maker in the freezer, then nothing controls it. It barely makes ice. If the leak is coming from behind the shutoff valve, that could signify that there is a leak inside your ice maker. Now that you understand how ice is produced using a portable ice maker, this should help us in troubleshooting your ice maker if it stops making ice. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. The black eyes, inside on the sides just above the ice bucket dirty 2. I have an LG GM63SGS, the ice maker was working well almost 3 years with a bottled water dispenser flojet pump, the problem now is that is making less ice, and is because only fills the back row of ice tray, all the front row of ice tray is completely empty when the ice maker does its filling cycle, the water dispenser seem to be working like always…..any help will be appreciated. Tried test switch nothing. My ice maker over filled and is now frozen and won’t dump the ice in the ice bucket. I also lowered the fridge temp by a degree too to see if that would help. Portable ice makers have so many uses, and because they are portable are not just limited to your home. Hi – My ice maker makes a loud knocking sound. It makes the noise it always has made when pumping the water up to the ice tray. Fridge is level and seals are good and tight. It makes ice. The water dispenser works. When we press up on the left side of the ice tray it stops and settles back into the correct position. Hey there, I have an LG LFX25778ST and it is no longer making ice, problem as been on and off over the past 2 months and the test button usually fixed it, however now the ice try is upside-down and test button does nothing at all, My ice maker was leaking water because of lime buildup at inlet other wise working fine Removed unit cleaned inlet plugged back in and unit won’t do anything Has small paper clip reset switch Nothing happens Turned power off and back on try reset again Nothing. This is how ice cubes released. Right onto the floor. You will most likely require a plumber or technician to discover where the migration is coming from. Check that fan if its working. Thanks for the quick reply. Not a drip or leak. We have checked and fan is working. Want to thank you again for all the great feedback and direction you provide here for not only me, but everyone. Thanks Eugene. Thanks for the picture, that’s what mine looks like…..I’ll keep an eye on it as well as the water drip, perhaps a cube or two got away from the bucket itself. if coils electrically ok, then pull the fridge out and reset ice maker. Just thought to loop you in and send you a BIG THANK YOU again for all the advice you’ve given to me and everyone here. No water is in my ice tray now. Hard to say. Thanks John. It appears that there is ice blocking the passage between the bin and the flapper. Inlet valve located behind the fridge where water hose connected to. In this situation, i would check the inlet valve if its getting power once you reset ice maker. our French door LG frig has the external ice maker, which we have no problems with dispensing water or ice cubes or crushed ice, the issue is this annoying “wooping noise” that starts as soon as we dispense ice. Hope you and your family are well during these crazy times. You can use a portable ice maker for camping or take it with you on your RV – they are great! YES!!!!!! Here you can download lg ice maker manual. You are saying that its not making ice after you install it? I have the EXACT same problem with my ice maker. I have had an LG refrigerator for approx 6 months. Did not replace water line from inlet valve to ice maker, think that could be the issue ? There are two styles of LG refrigerator ice makers. We realized what happened hours later and I cleared the cube and the flapper closed. If you wish to run the test mode a second time, unplug the unit for about 30 seconds to reset the ice maker. Thanks for tackling so many issues with LG!! … Make sure to assemble it right. Hi Eugene, I read all of these comments and they are similar but I am not sure. That was how i got it to fill with water at least. Try to change the valve and see if it will make any difference. It will not dump the ice. When we close the InstaView side it doesn’t connect (magnet up by the sensor) sometimes I can get it to close and the interior lights will go off. 1 I have a lg refrigerator model LMXS27626D /01, the ice maker keeps freezing up in the clear rectangle cup that feeds the ice cube tray. You will see a rectangular opening with the magnet inside. Hi We changed the water filter which we’ve done many times but since then the ice maker is not making ice, I’ve tried the test button and the ice tray moves but no water is coming through ….any ideas thanks, I have replaced my ice maker and still not getting ice. Water from the water dispenser now comes out a bit faster, but still nothing in the ice tray. ICE MAKER REPAIR ONLINE . The fridge sounds like its working but is not cooling. I would like to help you but its a hard one, because you already checked everything.And I don’t think its a control board failure. Hi Eugene, I want to say thank you very much. Water dispenses from the door just fine. Hello, I have the LG LFX25991ST French door refrigerator. I have the same problem as the ice maker compartment is not cold enough to freeze the ice. I have it at -4. It does not however release the ice into the tray automatically. Fridge is level and seals are good and tight. Maybe its failed or ice maker itself has issues. If none of the information below is helpful, give us a call, and we’ll work to help get your ice … I’m getting water and it’s making ice fine. Secondary valve getting water from the main valve. It doesn't appear to be freezing up (no frozen ice deposits). If it’s still on or jammed, continue reading. It should be no less then +2 F. Michael, I push my test button and nothing happens. If you need any other info, let me know. I took the cover off the mother board and there were no led warnings. But at the same time i kinda doubt it. Is this what you asking? I also noticed that the ice plus function doesn’t appear to be working- I used to hear a fan kick in when I pressed it but no longer hear it. Water Hose – Behind your LG fridge there is a water hose connected to the inlet valve. It much harder to diagnose hot water entering your ice maker. Ice Maker – If ice maker failed to perform diagnostic test and you not able to run it, then most likely ice maker motor failed. The LG ice maker tray titled 1 hour. Depending on where the leak is coming from will determine whom to call to resolve the issue – a plumber or technician. but it only makes one tray and that’s it. I have turned it off, reset it, ran the test button and everything turns just no water filling the ice maker. Thank you for your response. Thoughts? Make … But I don’t know for sure. Hi Steve, i updated this article and at the very bottom you can find LG fridge Service Manual, see page 106. Water flows in for about 8 seconds or so. I have now per your advise checked temperatures in freezer…..set at -4 But temp gauge says +15. I have a noise that sounds like a woodpecker inside the icemaker area? You can give us a call or request a quote online. Did it make any difference? Upon running the test it appears that water is leaking down the back of the compartment as it is filling the tray. The repairman changed out the entire lower icemaker during his 1st visit but the problem came back in about 6 months. Ridiculous – but we can’t seem to find the filter compartment! Seems like in your case, ice maker solenoid clogged up by deposits. I have the same problem…ice keeps getting jammed at the opening, and I have to end up taking out the whole assembly with ice falling out everywhere. I’ve changed the filter when i do the reset button it will dump the ice and than add water to the tray then it stops. Tray works and reset works. Where would I find the inlet if I needed to check it? In order to adjust the temperature: Press the FREEZER button to cycle through the range of available settings and set it to the desired temperature. Very precise. Found a video by Eric Rudolph on YouTube on LG ice maker maintenance. Thank you. And exactly at this point i would put probes of the multimeter on the inlet valve connector and see if its geting power. Inlet valve assembly has 2 solenoids. Hard to say what exactly caused this issue, but maybe it related to the optical sensor on your ice maker. It depends. Appears the problem is that the filler hose bringing water to the ice maker is clogged which creates increased pressure (like a thumb over a garden hose) that then causes the water to spray all over the place instead of neatly filling the trays. I even lowered my temperature and I had three days of making ice and now it’s back to the ice cube tray not dropping ice cubes i’m just getting water poured into my ice bucket. Pull the ice maker out and inspect it. Even when i dont have the feature on it makes ice. That is the only part I need that is missing. This feature just speeds up the freezing process and allows it to produce ice cubes 2 times faster. Hi I’m hoping you can help. The test button is underneath. For those who didn’t know that, it seems like the right side of the ice tray been jammed. Ended: Nov 16, 2020. First a big THANK YOU for all the advice you’ve provided above – and I can’t believe how recent many of these postings are making your comments even more relevant. i followed all the LG recommendations, any thoughts? Remove jammed ice from the ejector arm using only a plastic utensil so the ice maker is not damaged. Thank you for this service! As I hit the test button, the tray will rotate almost 180 degrees. I’m having the same problem. The problem will persist for approximatly 4 – 6 days and then the leak from the back stops and the ice maker in the freezer works again. Also check fan in the freezer which blows cold air to the ice maker. Another cause of not getting enough water is a solenoid valve that does not shut off completely and allows a very small amount of water to continue to flow, and this water slowly freezes and blocks the water line where it goes through the back of the freezer. When I press the reset, the ice maker goes through all of the motions but it doesn’t fill with water at the end. Probably you have ice build up, restricting air flow and causing temp to go up. Or ice tray overfilling with water? Ice makers receive water through a small water supply line that runs from the refrigerator to a water pipe, funnel, or a water filter. The valve requires at least 20 psi to function properly. If the light continues to flash, the filter may not have been installed correctly. I have a LFC23760ST model. Could it be the fan in the wall of the freezer needing replacement? Here is diagram for your fridge. Hi Steve, my guess, if the filler tube freezes up, could be the inlet valve, that sipping water into the ice maker ( ??? ) From the valve I replaced, there is a water tube that runs up the back of the refrigerator and into a hole at the top rear. https://youtu.be/3k79F5WlQ6k, My LG icemaker makes ice but water drops out and freezes the cubes any insight. If the ice maker is not working, the icemaker mold thermostat might be defective. Help me please! If I open the door and hold the button to reset it, it will cycle and fill with water as normal. Hi Kathy, on this picture under the ice maker, there is square plastic blocks on the left and right side. If I press and hold the reset button the ice will dump into the tray and refill with water but then won’t dump the ice on its own. We just got back to our house after being away for about a month. Produces up to 2 lbs of ice per day. So maybe control board issue? The motor labors at that point and then goes back. However it won’t dump without me pressing the button. Second where would the magnet be placed to trigger the door closed reaction? Any suggestions? Inside the control module of the ice maker is a thermostat which monitors the temperature of the ice mold (ice tray). Mine was the line where it dispenses the water to the ice try was frozen and had deposits. (I’ve maker sticker says 0 degrees….this says 4 so we are trying that with the ice plus on. Top Hat Ice Brings Sophistication to Any Beverage. After reset, the icemaker should be filled with water. This field is for validation purposes and should be left unchanged. Any suggestions??? Fan is working in the ice maker compartment? It tends to want to pop up. Any suggestions on what is needed? How do I go about obtaining a tube seal for my ice maker installation kit? It’s set to 0 degrees F as it has been since we plugged it in 4 years ago. Waterline is tested and fine. I replaced both the primary and secondary inlet values but it did not fix the problem. Hi Eugene, it looks like you are helping a lot of people here. Lg Refrigerator Ice Maker Troubleshooting. I also hear the ice maker turning to dump ice but because there’s no water, there’s no ice to dump. Hi Eugene, I see where the upload is, but I can’t figure out how to download it. The “Replace Filter” light only comes on after 9 months or 2000 gallons of water use. With a new filter, water will flow more freely and when it reached ice maker it may create a splash. Your thoughths? The Ice Maker (the type that has the ON/OFF Switch) when turned on makes a drum-roll sound and tries to dump the Ice Maker which has No ice as No water had been in it. If the freezer is plugged in but the ice maker is not functioning, check the on/off lever. Please help. I have replaced the inlet valve, main control board and the ice maker control board and still have the problem. Repeat and turn ice maker button on/off with no change. I replaced the inlet valve today and is working fine, the ice maker runs the test cycle as it should, but no water feed at the end of the cycle. Leaks all day from ice unit and lot water on floor. Freezer is -8 degrees—-if I use a magnet to simulate closed door, air going thru chute from freezer to ice maker is very cold—ice maker fills with water and it spins and empties out water, problem is it’s only 53 degrees in ice maker compartment so I never get any ice, Ice maker fan in the freezer failed, i guess, I have what seems to be the same problem… water is getting there but it isnt freezing…. maybe this video will help you https://www.youtube.com/watch?v=arJpFgMnvPY&t=, I have a LG ice maker with the on off switch. In any other aspect of life it would be unacceptable to us to pay thousands of dollars for something and have it quit working or need to be repaired. Sometimes the ice looks discolored which happens when the water is frozen at one go like in a mold. Concerning “ICE”, i am not sure why it comes up. If the ice maker is not working, the icemaker mold thermostat might be defective. My model is a Kenmore Elite 795.71073.010. It will then dump and refill but not dump I’ve again unless test button is pressed again. Please help, Try to turn power off more then 30sec, let say 5 min. My wife is there alone and has tried all the trouble shooting tips in the manual. I do this annually and it wasnt too bad. I have the slimline in door ice make on French door refrigerator. My water inlet valve is a single solenoid, I believe the replacement model is LG AP4451762 Refrigerator Water Inlet. Hi Glenn, thank you for your kind words. Try to remove an ice maker and clean water tube from deposits which fills ice maker, maybe during fill, water is splashing due partially clogged water tube at the end. Let she turn fridge off for 24 hours and let it thaw. LG LFX31925ST/06 Everything is working fine, cubes are being produced, stir motor in compartment works but cubes won’t dispense from the outlet. If solenoid energized but no water coming out, it is clogged or burnt out. If ice maker not getting enough water: 1. LFXS30796D Our problem started with the Ice machine making less ice than normal. Thanks! Remove jammed ice from the ejector arm using only a plastic utensil so the ice maker is not damaged. Hi Vivek, for me it sounds like problem with a control board, if its not working on automatic mode, but only when you press RESET. Test button on ice maker works but no water at end. Shipped with USPS Priority Mail. LG model #LFX25973D. Neither is making ice. When it turned back on, every time the fridge tries to make ice, it squirts the water out of the water dispenser instead of into the ice maker. thank you Eugene. HELP!!! 1st for the water dispenser and 2nd for ice maker. Or will the valve need to be replaced? Yeah. I replaced both valves. Do you think we should try a new motor? Follow these simple steps in troubleshooting the KitchenAid Freezer ice maker first before calling in a professional. On the bottom of the tray there is a device attached. There’s no power switch and no tray. It does not keep the temp in the ice maker compartment. I can’t find a way to reset the ice maker. Thoughts? Hi I changed the ice maker. What component regulates the temperate in the freezer and fridge as well as the defrost cycle………..The mother board, the PCB main or something else. Thank you! I have a LG LMXS30776S and the ice maker is not getting any water after off/on and reset at the bottom of the ice maker. So, new inlet valve works on the water dispenser side, ice maker itself works, line clear. I guess that some amount of water splashes out when entering ice maker. I tested while the test cycle. I replaced the ice maker this weekend and same problem. Remove the lower front panel, the garden hose connection and the connector from the garden hose. First, ensure that ice is not jammed in the ejector arm of the ice maker. NOTE: If the water line was not connected to the ice maker and the ice maker is turned ON and is attempting to make ice, this can cause a humming noise and sections inside the refrigerator may freeze. Any thoughts? Details about Frigidaire IM11600 Refrigerator Ice Maker Kit See original listing. Hi Heidi, you need to check power using multimeter. Any suggestions? Without seeing it hard to say what is it. My issue is we reset the button and I at filled with water but does not freeze. Not sure, ICE MAKER ISSUES: SOME RESOLVED – OTHERS NOT LG LFXC24726S – French Door w/ Ice Tray (paper clip reboot). Condition is new in box. my water dispenser works but the ice maker is not filling with water. I plugged back in, turned on ice maker and reset from tiny hole in front of ice maker and waited. Remove jammed ice from the ejector arm using only a plastic utensil so the ice maker is not damaged. hello Linda, seems like you have a major problem with cooling. After that, if you have any more questions please email Don at AskDonForHelp@IceMakerRepair.com or call us 7 days a week at 7572492502. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water. When I checked it out, the ice maker is only filling about half way so it’s only producing about half the number of cubes that it normally makes. New filter, plenty of pressure, drinking water dispenser works fine, but no water comes out of the icemaker fill tube. The water then freezes the ice bin in the unit. I took out the ice maker and cleared it of the ice inside, re-installed it and re-ran the test mode. Water collecting at the bottom can cause by: faulty inlet valve, filler tube on the ice maker partially clogged allowing water to spill when filling or temperature fluctuating in the ice maker compartment. It does not fill with water. On this first model, this is the power button. I pulled the rubber gasket and clean it, situation is still the same. After we replced the board it still codes we unplug and reset-and ice-maker works for a few days then codes again. Definitely when it thinks it’s time to make more ice. Going to try and take out to see if something is jamming it up. If the control board not sending power to the ice maker or one of the relays on the control board failed, then the ice maker will not run. Hello Eugene, With your suggestions above I was able to run the test – my problem has been that there is a lot of freezing in the ice maker compartment (puddling/freezing at the bottom), with the ice blocking up on one side inside of the catcher. Any suggestions, Hi Ryan, the water inlet valve has 2 lines. Hard to say whats the issue. If water line is frozen, ice maker should be turning. Even if you take care of your ice machine with regular cleaning and maintenance, there is still no guarantee it won’t encounter a problem at some point in time. Thank you! Kit includes the ice maker, water valve, and installation hardware. Obviously it’s not cold enough why is it doing that. Fan is working (checked with magnet and heard the fan come on after about 5 seconds, optical sensors working (got the ETY code). Now water runs out the back of the unit on to kitchen floor instead of filling lower ice maker in the freezer. IDK.. it requires some troubleshooting. now it’s making ice. Today we are trying to let it dry/thaw on its own by unplugging the refrigerator freezer and leaving it open. been doing this for quit awhile. Ice Maker Kit for Refrigerator. IM115 - Ice Maker Kit ice maker pdf manual download. The compressor sounded fine and was not clicking, slight hum, feel slight vibration to the touch. How do you know, that it overfill the ice tray? High-end ice makers and standalone ice machines freeze the water in layers that render white ice. Hi there, check ice dispenser flapper, to make sure it properly closed and sealed. Is their a way to replace the magnet? icetray will turn, then inlet valve will be energized and fill with water. Notice freezer NOT freezing food, half frozen. Water dispenser works fine. I think the control board… some models of the ice makers depend on the control board signal, some works independently. Only the back tray of the ice maker fills with water. The water get to the inlet valve and stops. 913-631-6900 Any ideas. Greetings, I have a Samsung rfg297ABBP refrigerator. Most of the time when a customer finds water around their ice machine, the leak is coming from the water line, not the ice machine. The water was off for about a week. If you notice the air is significantly warmer (temperatures around the machine can reach over 100 degrees) try lowering the thermostat to bring the temperature down to around 70 degrees. Hey Eugene. If you have a multimeter, check the resistance of the valve coils. Boxes or containers near the ice maker’s vents can trap air around the unit. The fans that push the cold air into the ice bin, freeze up and it will not freeze the ice. Make sure its clean. I have a LG refrigerator model #LMX28987ST. Frigidaire IM11600 Refrigerator Ice Maker Kit: Condition: New. Any idea on what could be causing this? It cycles normally with the door shut and I hear the valve open trying to fill with water but none comes out. 4. No problems for 1st 3 years. Has worked perfect for 5 years now is freezing up at fill tube or water line itself. Hi Michael, not sure what you are asking. Great information here! MY LG ice maker is just not getting cold enough to freeze the water. I made sure it is turned on. ! 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